CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF STUDY
According Richter, (2000), communication is the process of meaningful interaction among human beings. It is the act of passing information and the process by which meanings are exchanged so as to produce understanding. Communication is a process which requires a sender, a message, a medium and a recipient. Though, the receiver may not be involved or aware of the sender’s intent to communicate at the time of communication; it is expedient that the communicating parties share an area of communicative commonality. Thus communication can occur across vast distances in time and space.
According to Daramola (2007) communication is ubiquitous. It takes place everywhere, everyday and every time. It is all around us. As a result, each and every one of us engages in communication with one another at home, in the office, school and industry. Organizations all over the world are either adjudged to be high, medium and/or low flyers depending on how they relate with their operational environment in terms of social responsibilities, task and service delivery to client and employees alike. How successfully an organization achieves its objectives, satisfies social responsibilities, or both depends, on its managers’ communication skills. If managers communicate well, the organization will probably achieve their goals, the nation as a whole will proper.
Today, there is increasing concern and debate, analysis and confusion around the world over how managers do their jobs – managerial performance in terms of administration– as it is with organizational performance – the measure of how well organizations do their job. Thus, effective communication is very essential for the continued corporate existence of every organization.
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