CHAPTER 1                                                                                                                                                               1.1 Background of the Study                                                                                                                                                                                                                                                                                                                          Information and communication technology is the process of managing the resources of a firm in accordance with its needs and priorities. These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staff who are hired to maintain them. Managing this responsibility within a company entails many of the basic management functions, like budgeting, staffing, change management, and organizing and controlling, along with other aspects that are unique to technology, like software design, network planning, tech support etc.One of the primary impacts of information technology on public organizations the development of systems theory and its descendants including the study of complex systems, chaos, and complexity theory. Computer capability has enormously advanced the theoretical underpinnings of public organization. Information technology also shapes organizations. For instance, one empirical study shows that the deployment of information associated with a decrease in the size of middle management Policies and regulations shape the land scope of information technology use in government.From an organizational standpoint, the information age is in full swing and both public and private institutions are experiencing an increase in the use of a variety of information technologies (ITs). Realistically, it has become nearly impossible for an organization to operate without the use of one or more ITs. The implementation and subsequent use of ITs is a process of interrelated steps. Faltering or mis-stepping at any of the implementation stages may actually increase inefficiency, ineffectiveness, and promote any number of additional uncertainties. It is only through careful design, planning, acquisition, and implementation of ITs that we may benefit from more effective operations and solutions to problems. While ITs are not the instant cure-all that many view them to be they are certainly an asset and can provide a number of advantageous and effective solutions if properly adopted. The successful implementation of ITs in any organization depends on a multitude of important and interrelated factors.The civil service is the bedrock of the executive arm of government. Its main tasks came to be the implementation and execution of the policies decided on by the legislature or those appointed by the legislature to carry on the executive work of government. The Sokoto State Ministry of Finance is the instrument/machinery use by the government for generating revenue for the government, preparation of annual general budget and for controlling and managing government revenue. The ministry is headed by the honorable commissioner as the chief executive and it is segregated into different departments where each department is headed by a director. The roles and responsibilities of each department is unique and different from the other.