CHAPTER ONE

1.1 BACKGROUND TO THE STUDY

Motivation is concerned with why people do what they do. It answers such question as why do managers or workers go to work and do a good job. This tries to explain what motivates people to act the way they do, with primary focus on the work place. It is the primary task of the manager to create and maintain on environment in which employees can work efficiently to realize the objective of the organization.

Employees differ not only in their ability to work but also in their will to do so (motivation). To motivate is to induce, persuade, stimulate, even compel, an employee to act in a manner which fulfils the objectives of an organization. The motivation of employee depends on the strength of their motives. Motives are needs, wants, drives, or impulse within the individual, and these determine human behavior.