ABSTRACT

This is a research work on human resources management in commercial banks a case study of Union Bank of Nigeria Plc. It is aimed at ascertaining the extent of staff welfare, their training and development, and how it affects the growth of the bank. Important of the study is to enable the bank render good and efficient services to their customers. This could be done when the management might have identified and complied with areas of the work force that needed urgent attention. The findings are:a. There are good relationship between senior and junior staff of UBN Plc Enugu.b. There is no significance difference on the resources adequacy for job satisfaction and motivation as it regards to the problem of bank staff resignation.c. There is no significance difference on the general causes of bank staff involvement in fraudulent activities.

d. There is no significance difference on the position of good industrial relation between senior and junior staff of Union Bank of Nigeria Plc Enugu.