CHAPTER ONE

INTRODUCTION

1.1   Background to the Study

Employee disengagement is one very serious unnerving issue that results in anxiety for the employee. Oftentimes the situation is unforeseen and doesn’t necessarily lie in the hands of the employer, other times it is even very undesirable for the employer who has given in time and money into the training and mentoring of the latter. But ours is a society and time where profit maximization and it’s entire trajectories are at the forefront of decision making in business management both for private and public establishments.

It is also a very serious issue with very deep economic importance as it offsets the disengaged employee's confidence and belief in himself and leads to an overall doubt about his competence in his area of expertise by other hiring establishments. Whatever the case, there are as much causes of employee disengagement as there are the number of disengagements recorded.