CHAPTERONE

INTRODUCTION

1.1.   Backgroundof the study

Organizations are as old as the human race. Asyears passed, the human beings understood that they could together solveandmeet their needsin a productive way. This led them to coming together tosatisfy their needs and wants. Individuals who feel they have what it takes (skills,talents and knowledge) form groups to produce the goods and render services topeople.

Organization is a group of people who work synergisticallyto achieve a common goal and to complete certain tasks in an organized manner.One of the inevitable parts of human life is a business organization.Organization help to increase specialization and delegation of labour, uselarge scale technology, manage the external environment, and also helps to useresources carefully and to employ power and control. Several challenges andopportunities for Organizations have been pointed out. It is very importantthat the business organizations function effectively and productively. For abusiness organization to be effective, they must provide good quality goods andservices at a considerable cost.

The managementis responsible for the proper functioningand productivity ofa business organization. They get the work done throughpeople. They delegate the resources, direct the activities of every staff, andtake decisions to achieve organizational goals.