ABSTRACT

The importance of employee job satisfaction in organizations cannot be over emphasized.

The aim of this dissertation was to investigate the impact of gender difference on job

satisfaction of employees in Fidelity Bank plc, Nigeria. This research carried out an

investigation as to whether a gap in gender exists among employees in relationship with

job satisfaction. There has been a divergence in opinion as to whether a link exists

between gender and job satisfaction as some studies found no co relation between these

two variables while others found a relationship between the two variables. This

dissertation made a modest attempt to explore the reasons for the differences. Data was

collected by the means of job satisfaction questionnaires and interviews which was used

to identify the employees’ level of satisfaction. The questionnaires were administered to

sixty employees and 40 were returned giving a response rate of 67%. Out of the 40

respondents, 20 were men and 20 women. These employees were grouped into various

categories such as gender, age, educational level and tenure. The factors that have an

impact on job satisfaction were examined. The data obtained differentiated three aspects

of job satisfaction which includes; the work environment, feeling of responsibility (under

which the issue of pay and promotion are entailed) and the job itself (opportunity for

advancement, job responsibilities). The findings show a significant difference in job

satisfaction of both male and female employees in the bank. The overall satisfaction for

employees was on average however, men were more satisfied with pay, opportunity for

advancement and women more satisfied with team work and relationship with coworkers.