CHAPTER ONE

1.0 INTRODUCTION

1.1 BACKGROUND OF STUDY

The level of crises in most of the organization Nigeria has increased overtime because the unit heads and other department can not really communicate effectively among themselves, information and communication technology play a vital role not in the crises management but also in other areas of our lives; there are some of these organisation in Nigeria especially the ones with high level of non educated staff always have crises and misunderstanding because lack of proper information management, the level of crises in such area became much. To get this information is one thing, to make proper use of the information is another thing.

Information management is the major thing most organisation in Nigeria need to improve on. It may seem simple but the truth is; information management is one thing most department in the Nigeria sector negelet maybe because they do not know the importance of information management. If there is a good information management in Nigeria, this level of crises will not be this much.

The major difference in crises management in Nigeria and the rest of other developed nations is information management; because information cannot go through the right channels in time of crises.

Information management is a very important aspect of any growing organization; to understand the environment and the invention of new technologies.

Before crises in a particular area go out of hand, there might have being a delay of information in reaching the higher authorities in those organizations.

Lack of good management of information in most organization has effect on the working condition of the workers in those organizations.

Take for instance a meeting is schedule by a particular time by the management of the organization, but because of lack of proper information management most of the workers of the organization could not hear of the message concerning the meeting; at the end of the day they face penalty for their absence. An organization with a good information management programs will have things like circular, memos, messages via email, text etc to ensure every on in the organization received the notice.

1.2 STATEMENT OF PROBLEM

Most workers in some of these organization lost their jobs because of poor management of information, crises is not only on the level of relationship but also financially, and otherwise. Most companies are in financial crises today because of mismanagement of information; information can bring new ideas in a business, organisation with a good team can get this information and act accordingly. Crises in most organisation can be financially, it can be on worker to worker relationship, it can be boss to workers relationship.

An instruction that was given by the CEO of an organisation might not be properly discussed among the junior staff of some of these organisation by the unit heads; at the end of the day the junior staff work out of instruction.

Poor information management is one of the major causes of crises in most organizations in Nigeria today.

1.3 RESEARCH QUESTION

1. What are the major causes of crises in an organization?

2. Does the level of crises in an organization have significant effect on the employee performance?

3. Does effective management of information increase the financial stand of an organization?

4. Why does lack of information management affect the worker to worker relationship?

5. What the best ways to manage information in an organization?

1.4 RESEARCH HYPOTHESIS

H0: There is no mean difference in gender responses of the respondents that lack of information management in an organization has no significant effect on the level of crises in the organization.

H1: There is mean difference in gender responses of the respondents that lack of information management in an organisation has significant effect on the level of crises in the organization.

H0: Poor information management has no significant effect on the financial stands of an organization

H1: Poor information management has significant effect on the financial stands of an organization

H0: proper information management does not have significant effect on the performance efficiency of an organization

H1: proper information management has significant effect on the performance efficiency of an organization.

1.5 AIMS AND OBJECTIVES OF STUDY

The main aims of the study are to determine:

1. The major causes of crises in an organisation

2. whether the level of crises in an organisation have significant effect on the employee performance.

3. if effective management of information increase the finanacial stand of an organisation.

4. The effect of lack of information management on worker to worker relationship.

5.  The best ways to manage information in an organisation.

1.6 SIGNIFICANCE OF STUDY

The study is a very important one as to goes to reveal the effect of lack of information management in an organisation, the study will discuss the possible solution to crises in an organisation of because of lack of information management. The study will be very useful to managers and directors of companies as it will guide them on the importance of effective management of information in an organisation today.

The stduy will be an interesting one as to seeks the responses of respondents on the issue of crises in an organisation as a result of poor information management in an organisation today.

1.7 SCOPE OF STUDY

The study studies only on the effect of poor information management on the level of crises in organisation, it covers the concept of crises, the disadvantages of crises and the advanatages of effective informartion in an organisation. The study made use of the responses from the respondents through the distribution of questionnaires to get the primary that will be used for the purpose of analysis.

1.8 LIMITATION OF STUDY

FINANCIAL CONSTRAINTS: The research was with limited funds; which made him not to be able to visit almost all organisation in Nigeria but the researcher was able to gather good responses from the few organisation he or she visited.

TIME CONSTRAINTS: Due to the nature of the roads in Nigeria and traffic, the research was with limited time to do more concerning the research topic but the researcher was able to meet up with the time given by the supervisor for the research work to be completed.

1.9 DEFINITION OF RELATED TERMS

CRISES: is any event that is, or is expected to lead to, an unstable and dangerous situation affecting an individual, group, organisation, community or whole society.

REFERENCES

Duffy, cathy (2004) crises maangement vs. risk management” global trade review

Seymour, M., moore, s. (2000). Effective crises management: worldwide principles and practices